There are several reasons why people choose to leave their place of employment. Career progression concerns, compensation and disagreements between management to name a few. However, there are many more underlying issues that lead to job dissatisfaction; and ultimately, an employee handing in their resignation. One of the main reasons for job dissatisfaction is employees feeling that they are overworked and underpaid. This is typically as the result of a company not having the right systems in place that will assist in the efficient running of a business. Not to worry, the Tekmetric auto repair software will help you to get things in order.
Put Your Staff First
Sometimes, the most seemingly miniscule things can have a disproportionate effect on the way employees feel about their job. If left unchecked, these minor issues can become the straw that breaks the camels back. The majority of companies claim to be customer focused, but an organization is only as good as the staff that it hires. Therefore, it only makes sense that your focus should also be on keeping your staff happy.
If you want loyal happy customers, you need to hire the most effective staff. There is only so far you can go with great products and competitive pricing. You also need staff who share the same vision as your brand and have the same respect for your customers. If you want to know how to do this, keep reading.
We are now living in a technological era, everything is run by technology and if you are not up to speed with it, your business will suffer. Unfortunately, many auto shops have are still using old systems and old practices. All of which give your employees more work than they need to be doing. Take making appointments for example. When a customer calls or comes into the shop and they want to make an appointment, whoever is behind the desk has to flick through a diary to check when there is a free slot. When a customer is in a rush, this can put pressure on the employer to book an appointment as quickly as possible. Without careful attention being paid, this can lead to double booking. At the end of the day when the diary is looked at and an error is realized, they have to search for the customers contact information, call the customer and rebook an appointment, which is a waste of time and causes unnecessary frustration to the employer and the customer.
All of the above can be avoided with the Tekmetric auto repair software. It enables you to quickly schedule appointments without having to flick through paperwork and manually input information.
The good news is that Tekmetric is so confident in their auto repair software that they are offering it free of charge for the rest of 2018! We guarantee that your employees will love our auto repair software because it will drastically reduce their workload.